Refund policy
Return Policy
At Wifi Books, we are committed to customer satisfaction. If you're not happy with your purchase, you can return it under the following terms:
Conditions for Returns:
1. Returns accepted within 30 days of delivery.
2. Item must be unused, undamaged, and in original packaging.
3. No markings, highlights, or writing on pages.
4. Items with folds, stains, water damage, or signs of use will not be accepted.
5. Returns are allowed if the wrong item or edition is received.
6. Proof of purchase (receipt) is required.
How to Start a Return:
1. Contact us at wifibookss@gmail.com to request a return.
2. Once approved, we will share the return shipping label and instructions.
3.Ship the item to:
Wifi Books, Gole Bagh 2, Bosan Road, Gulgasht Colony, Multan, Punjab 60800, Pakistan
1. Do not send items without prior approval — they will not be accepted.
Refund Policy
1. Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
2. Refund will be issued to your original payment method within 10 business days.
3. Please allow additional time for your bank or card provider to process the refund.
4. If more than 15 business days have passed since refund approval and you haven't received your money, please contact us at wifibookss@gmail.com.
Non-Returnable Items
1. Sale or discounted items
2. Gift cards
3. Personalized or special-order books
4. Perishable or hazardous items (if any)
Damages or Incorrect Orders
If your order is damaged, defective, or incorrect, notify us immediately for a replacement or refund.